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Why does my order show as "Complete" when I haven't had my box?

Last Updated: May 03, 2012 09:37AM BST
The status "Complete" refers to GLOSSYBOX successfully taking your payment for your GLOSSYBOX, and does not necessarily mean your GLOSSYBOX has been dispatched.

You shall receive a confirmation e-mail to inform you when your GLOSSYBOX has been dispatched.

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